CentraCare Rehabilitation Center | Physical Therapy
Physical Therapy • Willmar, MN
Ratings by platform
- BestProsInTown (for general CentraCare Willmar Clinic): 1 out of 5 stars (based on specific negative feedback examples) (65 reviews (for CentraCare Willmar Clinic, where rehab services are often grouped))
What patients say
Patients praise
- Some patients report positive, professional, and caring experiences with specific staff members
- Recognition of quality care provided by certain clinicians within the broader system
Common complaints
- Difficulties with scheduling appointments and reaching staff by phone
- Concerns regarding billing transparency and inaccurate cost estimates
- Perception of declining patient care and organizational shifts towards automation
In patients' words
"Zero transparency regarding billing and what insurance will cover... This is predatory and unacceptable."
— LocalityBiz user review"Called Rehab number to set up a time for Physical Therapy post surgery. No body answers the phone."
— LocalityBiz user review"CentraCare - Willmar Clinic provides a positive healthcare experience with friendly and professional staff. Patients appreciate the on-time, thorough, and caring appointments."
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