Willmar Lakeland Clinic Obstetrics & Gynecology - CentraCare
OB-GYN • Willmar, MN
What patients say
Patients praise
- physicians and providers described as warm, attentive, and thorough
- providers praised for listening to patient concerns and treating patients with respect
- high ratings for individual clinical care and bedside manner
Common complaints
- billing practices and perceived overcharging for routine services
- concerns about double billing annual exams as office visits
- occasional lack of cleanliness in exam areas reported in associated urgent care facilities
In patients' words
"Dr. Laura McDowell was one of the best providers. She listened to my concerns and really made me feel like a person. I am so thankful for kindness and understanding as I was going through a very difficult experience."
— CentraCare Patient Review (2025)"Beware that you WILL be billed for an annual exam, despite the Affordable Care Act, which they find ways around... Then they use that to justify charging an office visit and double billing for the appointment."
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