CentraCare Heart & Vascular Center - CCM Health Partner Location
Cardiology • Willmar, MN
Ratings by platform
- Birdeye (CentraCare Heart & Vascular Center): 3.7/5 (20 reviews)
- Healthgrades (Centracare-Rice Memorial Hospital - Willmar): 52% recommend (Patient Experience) (Not stated)
- CentraCare website (Electrophysiology pages; ratings mentioned): 4.9/5 and 4.8/5 (based on 70 and 68 ratings shown on page) (70 and 68 ratings (page display))
What patients say
Patients praise
- Care described as high-quality with accreditation and experienced cardiac electrophysiology program
- Some patient reviews praise specific clinicians as thorough, professional, and caring
- Telemedicine/remote specialist support can bring advanced heart failure care closer to home for Willmar patients
Common complaints
- Overall rating for CentraCare Heart & Vascular Center on Birdeye is below 4 stars with complaints about poor trust/respect and post-surgery healing/pain management
- BBB complaints exist against CentraCare Health System, including issues related to billing/coding and lack of responsiveness from patient relations (as described in complaint excerpts)
- Some individual cardiology-provider feedback includes feeling unheard/lectured and missing follow-through on referrals
In patients' words
"“I had open heart surgery on February 22 for a Mitra valve repair and all I can say is greatful. Dr. Danielson is an amazing surgeon… The whole team was amazing and I would not hesitate to have them care for me!”"
— Birdeye review excerpt for CentraCare Heart & Vascular Center"“Hi, do not trust them, I went in for bypass leg surgery… after surgery I wasn't healing… They made it all about pain medication… I went into surgery misdiagnosed…”"
— Birdeye review excerpt for CentraCare Heart & Vascular Center"BBB complaint excerpts describe billing/coding issues (e.g., labs billed as diagnostic) and concerns that patient relations did not answer/only backed coding decisions."
— Better Business Bureau (CentraCare Health System) complaints page"“The doctor was very helpful. He listened carefully and explained things very clearly.” (contrasted with another excerpt on the same page saying the provider didn’t listen and no referrals were placed)"
— CentraCare doctor profile review text for Richard Aplin, MD (includes both positive and negative feedback excerpts)More clinics in Willmar
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