CentraCare
Audiology • Willmar, MN
Ratings by platform
- Google: 2.4/5 (84 reviews)
What patients say
Patients praise
- Many individual providers, such as those in audiology and family medicine, receive high praise for professionalism, kindness, and attentiveness
- Positive feedback for thorough, caring, and professional appointments with specific doctors and therapists
- High ratings for professionalism and cleanliness at the surgery center, with strong patient recommendation rates for procedures
- Helpful and welcoming front desk and nursing staff in certain departments
Common complaints
- Concerns regarding high billing costs and billing practices for annual exams
- Complaints about wait times and communication issues in urgent care settings
- Reports of cleanliness issues in examination rooms
- Frustration regarding changing clinic policies, scheduling difficulties, and mixing up patient records
- Overall lower-than-average patient experience ratings for associated hospital facilities
In patients' words
"Beware that you WILL be billed for an annual exam, despite the Affordable Care Act, which they find ways around."
— LocalityBiz review regarding billing practices"Dr. Christensen was SO kind and wonderful with our autistic daughter. He did an amazing job explaining everything and helping to make her comfortable during the hearing exam."
— CentraCare patient review for Audiology"Gross. We went to to have our son examined. We got to the exam room in urgent care and there was blood in the exam table and floor."
— Yelp review for Willmar Main ClinicMore clinics in Willmar
CentraCare
Patients praise: thorough and careful patient examinations · patient-centered care that ensures understanding.
Oral & Maxillofacial Surgery of Minnesota
Patients praise: professional and knowledgeable staff · caring and comforting bedside manner especially for nervous patients.
Nelson Clinic and Rehabilitation Care
Patients praise: Friendly and professional staff · Effective communication of treatment plans.
Clarus Dermatology
Patients praise: Excellent communication skills · Kind, professional, and knowledgeable demeanor.
Fischer Laser Eye Center
Patients praise: Highly skilled surgeons · Friendly and professional staff.
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