Williston | McKenzie Health
Laboratory Services • Williston, ND
Ratings by platform
- MedicalRecords.com: 3.2 (31 reviews)
- MyCaringPlan.com (long term care community scoring): 7.3 / 10 (average rating) (40 reviews (including across the web))
- OpenNPI (HCAHPS summary, 2019): Overall hospital rating (star/linear) shown as 75% (Completed surveys: 25 (response rate 29%))
- Facebook (McKenzie Health | Watford City ND): 80% recommend (34 Reviews)
- Healthgrades (McKenzie County Healthcare Systems - Watford City, ND): Patient Experience Rating: 77% (Not stated in snippet)
What patients say
Patients praise
- Professional and kind staff/care noted in multiple reviews
- Quick/efficient care and responsiveness (e.g., being seen quickly, follow-up calls)
- Facility/department strengths mentioned (lab/imaging; multiple specialties)
Common complaints
- Housekeeping/room cleanliness issues and poor response to complaints
- Communication/organization issues (including COVID-19 vaccination/billing criticism)
- Some concerns about treatment adequacy or unsafe/unprofessional practices
In patients' words
"“The housekeeping was terrible... I have been trying to get hold of someone to voice my complaint, but so far I haven’t got any response.”"
— localitybiz.com review excerpt (McKenzie County Healthcare Systems, Inc. in Watford City, ND)"“After carefully reading the reviews... decided to take my business elsewhere.”"
— MedicalRecords.com review excerpt (McKenzie County Healthcare Systems)"“Was seen quickly... Even got a call to check up on me... I do recommend them to everyone in this area.”"
— MedicalRecords.com review excerpt (McKenzie County Healthcare Systems)"MyCaringPlan summary: “Many have praised the hospital for its excellent care... professionalism and kindness of doctors, nurses, and staff.”"
— mycaringplan.com review summary (McKenzie County Healthcare Systems Long Term Care - Watford City)"HCAHPS summary shows: “Patients who reported YES, they would definitely recommend the hospital: 81%” and “NO... not or definitely not recommend: 11%.”"
— opennpi.com (HCAHPS Patient Survey Ratings, 2019)More clinics in Williston
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