Laboratory Services | Health and Human Services North Dakota
Laboratory Services • Williston, ND
Ratings by platform
- Birdeye (Preble Medical Services): 4.5/5 (4)
- Birdeye (Williston Medical Center): 2.1/5 (71)
- Birdeye (Cups Drug Testing): 4.2/5 (20)
- Birdeye (Trinity Community Clinic): 3.4/5 (125)
What patients say
Patients praise
- Professional and efficient service at specific testing clinics
- Kindness of staff reported in select patient encounters
- Quick turnarounds for occupational health testing
Common complaints
- Billing process inefficiency and confusion
- Staff professionalism and bedside manner concerns
- Long wait times for appointments and customer service calls
- Allegations of rude or dismissive interactions
In patients' words
"I’ve consistently had a frustrating experience with CHI billing. Simple payments take 25–30 minutes or more, and verifying accounts for my husband or child is unnecessarily complicated."
— LocalityBiz"ER doc treated me in street clothes? Also almost every ER doctor here has horrible bedside manner."
— Birdeye (Williston Medical Center)"The most horrendous service I’ve ever gotten from a drs office... They truly don’t care about helping you they just want money."
— Birdeye (Trinity Community Clinic)"The staff is always professional, entertaining, and quick."
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