Virtua Willingboro Hospital
Hospital • Willingboro, NJ
Ratings by platform
- Birdeye (Google aggregated): 4.9/5 (971)
- Yelp: 2.8/5 (36)
- HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems): 2/5 (Not specified (HCAHPS score))
- Aggregated Review Platforms: 4.6/5 (2,602)
What patients say
Patients praise
- Many patients report friendly and professional staff interactions, particularly in outpatient, lab, and imaging services
- Specific mentions of caring technicians and front-desk personnel providing a welcoming experience
- Some reports of efficient service in emergency and outpatient departments
Common complaints
- Complaints about long wait times
- Perceived lack of quick staff response when help is requested
- Issues with communication from nursing staff
- Concerns regarding facility maintenance and cleanliness
- Some negative experiences in the admissions department
In patients' words
"Everyone was pleasant and inviting and Doris the Echo technician was incredible and kind. She made my experience a very pleasant one."
— Birdeye Review"Staff doesn't respond quickly when patients need help; Nurses often fail to communicate."
— HospitalStats.org (summarized patient feedback)"Main hospital admissions department sucks. Went there for an exam. The door was locked which was crazy to me!"
— Yelp Review (via MapQuest)More clinics in Willingboro
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