Windham Hospital
Urgent Care • Willimantic, CT
Ratings by platform
- Vivian Health (Windham Hospital): 3.3/5 (7 reviews)
What patients say
Patients praise
- High patient willingness to recommend hospital services (88%)
- Positive feedback on clinical staff's attentiveness and care quality in specific instances
- Convenient availability of urgent care options when primary care is closed
- High Leapfrog performance scores for outpatient surgical experiences
Common complaints
- Complaints regarding long wait times and being turned away before posted closing times
- Reports of unprofessional, rude, or dismissive staff and receptionists
- Frustration with appointment versus walk-in prioritization
- Occasional negative feedback on provider bedside manner
In patients' words
"Over 3,000 5-star reviews. "Very patient, kind, and caring individuals." The doctor and staff were phenomenal (especially with my kids)!"
— Hartford HealthCare-GoHealth Urgent Care Willimantic SiteMore clinics in Willimantic
Urgent Care in Willimantic, CT| Hartford Healthcare
Patients praise: Professional and kind staff · Effective medical care, especially for children.
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Patients praise: Professional and thorough exams · Compassionate, kind, and caring bedside manner.
Hartford HealthCare HealthCenter - Willimantic
Patients praise: High patient ratings for individual providers (e.g., 4.7-5.0 range) · Highly-rated urgent care services (5-star reviews).
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Patients praise: Highly positive patient feedback praising attentiveness, thoroughness, and not rushing appointments · Positive remarks about staff being caring/kind and explaining conditions and treatment clearly.
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