Urgent Care/Walk-Ins | Windham Hospital | Willimantic, CT
Urgent Care • Willimantic, CT
Ratings by platform
- Hartford HealthCare-GoHealth Urgent Care (Willimantic): 5/5 (Zocdoc, GoHealth site) (30+ (Zocdoc); 3,000+ (GoHealth))
- Vivian Health (Windham Hospital): 3.3/5 (7 reviews)
- HCAHPS (Hospital-wide): 3/5 (484 completed surveys)
What patients say
Patients praise
- High patient willingness to recommend hospital services (88%)
- Positive feedback on clinical staff's attentiveness and care quality in specific instances
- Convenient availability of urgent care options when primary care is closed
- High Leapfrog performance scores for outpatient surgical experiences
Common complaints
- Complaints regarding long wait times and being turned away before posted closing times
- Reports of unprofessional, rude, or dismissive staff and receptionists
- Frustration with appointment versus walk-in prioritization
- Occasional negative feedback on provider bedside manner
In patients' words
"I called Med East today roughly around 4:15 voicing concern over a reaction... We arrived at 4:55 and we were refused care. I was informed that they were at a 4 patient capacity and they aren’t able to see any more patients."
— Med-East Medical Walk In Center Review"Currently sitting in the parking lot writing so people actually understand they SHOULD NOT COME HERE! When receptionists are assholes and don’t make you feel comfortable, you can’t expect anyone to wanna stay long enough to talk to your doctors."
— Med East Medical Walk In Center Review"Over 3,000 5-star reviews. "Very patient, kind, and caring individuals." The doctor and staff were phenomenal (especially with my kids)!"
— Hartford HealthCare-GoHealth Urgent Care Willimantic SiteMore clinics in Willimantic
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