Hartford HealthCare HealthCenter - Willimantic | CT
Speech Therapy • Willimantic, CT
What patients say
Patients praise
- Compassionate and professional care, particularly at Urgent Care locations
- Strong, trust-based relationships with specific long-term providers (e.g., APRNs)
- High satisfaction with patient-centered approaches like hospice care
- Efficient, sensitive, and kind staff interactions at certain facilities
Common complaints
- Short-notice appointment cancellations
- Lack of follow-up after cancellations
- Perceived unprofessional, dismissive, or rude behavior by some providers
- Billing issues including charges for visits that did not occur
- Difficulty resolving administrative or insurance-related problems
In patients' words
"2 appointments cancelled on short notice, no follow up with patient... Dr.Lima talked down... office manager supported his rudeness. Awful place."
— Yelp user review"I have been with Beth now for 5 years and when I call and cannot see her, I am skeptical going to anyone else. I have come to trust Beth with anything regarding my healthcare."
— Yelp user reviewMore clinics in Willimantic
Sowmya Suraj Kurtakoti, MD
Patients praise: Professional and thorough exams · Compassionate, kind, and caring bedside manner.
Hartford HealthCare HealthCenter - Willimantic
Patients praise: High patient ratings for individual providers (e.g., 4.7-5.0 range) · Highly-rated urgent care services (5-star reviews).
Hartford HealthCare Heart and Vascular Institute
Patients praise: Highly positive patient feedback praising attentiveness, thoroughness, and not rushing appointments · Positive remarks about staff being caring/kind and explaining conditions and treatment clearly.
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