Hartford HealthCare Medical Group
Primary Care • Willimantic, CT
Ratings by platform
- WebMD: 5.0/5 (18 reviews)
- Healthgrades: 4.3/5 (13 reviews)
What patients say
Patients praise
- High-quality care from specific providers (e.g., strong trust in long-term providers)
- Friendly and professional office staff reported by some patients
- Positive experiences with treatment efficacy and provider thoroughness
- Convenience of having comprehensive care at one location
Common complaints
- Scheduling issues, including frequent cancellations and difficulty getting appointments
- Communication difficulties with staff and administrative departments
- Concerns regarding billing practices and corporate policy enforcement
- Reports of perceived rudeness or lack of empathy from some providers
In patients' words
"Canceled last 6 appts, did not address issues... Complex multiple medical diagnosis that CANNOT wait for 6 months or longer... She is Intellectual and knowledgeable, but inaccessible by phone/zoom or in person."
— Healthgrades (review for Beth Cheney, APRN)"I have been with Beth now for 5 years... I have come to trust Beth with anything regarding my healthcare... I know she truly cares about me."
— Yelp (review for Hartford HealthCare Medical Group)More clinics in Willimantic
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Hartford HealthCare HealthCenter - Willimantic
Patients praise: High patient ratings for individual providers (e.g., 4.7-5.0 range) · Highly-rated urgent care services (5-star reviews).
Hartford HealthCare Heart and Vascular Institute
Patients praise: Highly positive patient feedback praising attentiveness, thoroughness, and not rushing appointments · Positive remarks about staff being caring/kind and explaining conditions and treatment clearly.
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