Ayer Neuroscience Institute
Neurology • Willimantic, CT
Ratings by platform
- Birdeye (Seizure and Epilepsy Clinic): 1.3 / 5 (3)
- Hartford HealthCare Official Provider Profiles (for individual physicians): 4.4 to 4.8 / 5 (Based on varying numbers of surveys per provider (e.g., 103 for Dr. Hornyak))
What patients say
Patients praise
- positive individual doctor reviews
- collaborative care model (specialists meeting to review cases)
Common complaints
- poor administrative responsiveness
- difficulty getting calls returned
- issues with test orders and pre-authorizations
- unprofessional staff behavior (gossiping)
In patients' words
"Administrative staff is not good here. When they say they will call me back, they rarely do. I call them back. I suggest that for any new patients here. Be proactive in calling them."
— Birdeye review (Ayer Neuroscience Institute Seizure and Epilepsy Clinic)"Very bad service. They don't pick up the calls and fumbled my orders for CT scans and did not get the required pre-auths on time. Seems the doctors and assistants are over-loaded all the time."
— Birdeye review (Ayer Neuroscience Institute Seizure and Epilepsy Clinic)More clinics in Willimantic
Sowmya Suraj Kurtakoti, MD | Hartford HealthCare | CT
Patients praise: Professional and thorough exams · Compassionate, kind, and caring bedside manner.
Hartford HealthCare HealthCenter - Willimantic
Patients praise: High patient ratings for individual providers (e.g., 4.7-5.0 range) · Highly-rated urgent care services (5-star reviews).
Cardiology Services - Heart & Vascular Institute - Windham Hospital
Patients praise: Highly positive patient feedback praising attentiveness, thoroughness, and not rushing appointments · Positive remarks about staff being caring/kind and explaining conditions and treatment clearly.
Comparing your options?
Browse other Neurology clinics, or filter by state and specialty to compare patient ratings.