Ayer Neuroscience Institute
Neurology • Willimantic, CT
Ratings by platform
- Hartford HealthCare Official Provider Profiles (for individual physicians): 4.8/5 (103 reviews)
What patients say
Patients praise
- positive individual doctor reviews
- collaborative care model (specialists meeting to review cases)
Common complaints
- poor administrative responsiveness
- difficulty getting calls returned
- issues with test orders and pre-authorizations
- unprofessional staff behavior (gossiping)
In patients' words
"Administrative staff is not good here. When they say they will call me back, they rarely do. I call them back. I suggest that for any new patients here. Be proactive in calling them."
— Birdeye review (Ayer Neuroscience Institute Seizure and Epilepsy Clinic)"Very bad service. They don't pick up the calls and fumbled my orders for CT scans and did not get the required pre-auths on time. Seems the doctors and assistants are over-loaded all the time."
— Birdeye review (Ayer Neuroscience Institute Seizure and Epilepsy Clinic)More clinics in Willimantic
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