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Hartford HealthCare Medical Group Primary Care

Internal Medicine • Willimantic, CT

★★★★★4.7/531 reviews across 2 platforms

Ratings by platform

  • WebMD Care: 5.0/5 (18 reviews)
  • Healthgrades: 4.3/5 (13 reviews)

What patients say

Patients praise

  • Some providers are described as knowledgeable, professional, and courteous
  • Positive experiences with staff professionalism in certain cases
  • High patient satisfaction ratings reported for some individual physicians

Common complaints

  • Difficulties with appointment scheduling and frequent cancellations
  • Concerns regarding billing practices and unexpected charges
  • Perceptions of rushed appointments or insufficient time spent by providers
  • Difficulty reaching providers via phone or in person

In patients' words

"Canceled last 6 appts, did not address issues... She is Intellectual and knowledgeable , but inaccessible by phone/zoom or in person."

— Healthgrades patient review of Beth Cheney, APRN

"I always feel comfortable going there. The staff is friendly and professional. Beth Cheney is a great APRN. As far as I'm concerned , I wouldn't want any one else as my health care provider."

— Healthgrades patient review of Beth Cheney, APRN

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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