BHS Urgent Care Williamstown
Urgent Care • Williamstown, MA
Ratings by platform
- Birdeye (aggregating Google/Facebook): 4.0/5 (166 reviews)
- Instagram post referencing Google reviews: 4.6 stars (nearly 3,000 Google reviews)
What patients say
Patients praise
- Convenient access for minor illnesses and injuries
- On-site lab and X-ray services
- Perceived quick, professional, caring treatment
- Positive feedback about staff and modern/well-maintained equipment
- Community need/expanded access from the new Williamstown urgent care
Common complaints
- Some patient complaints about communication/administrative handling (e.g., messages not being referred to doctors)
- Example mention of an unsatisfactory experience involving care decisions/behavior (context not fully specific to Williamstown)
In patients' words
"“Thank you very much for the Quick, Professional, Caring treatment I received …”"
— Birdeye reviews page for Berkshire Health Urgent Care (quotes attributed to reviewers)"“You have a secretary they’re not referring messages to the doctors …”"
— Birdeye reviews page for Berkshire Health Urgent Care (quotes attributed to reviewers)"“The new facility … both for clinical as well as financial reasons, because the copay is significantly lower than if you go to an emergency room.”"
— WAMC article on Williamstown urgent care center (Berkshire Health Systems)More clinics in Williamstown
Berkshire Health Systems Urgent Care North
Patients praise: Efficient and quick care compared to emergency room visits · Friendly, professional, and courteous staff and medical providers.
Wellness
Patients praise: Friendly and helpful staff/therapists · Clean/welcoming facilities.
Home Care in Williamstown, MA - Pittsfield - Visiting Angels
Patients praise: Highly valued for companionship and social interaction for seniors · Caregivers described as dedicated, caring, and respectful.
Inspira Podiatry Williamstown
Patients praise: Professional and knowledgeable providers · Excellent bedside manner.
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