Berkshire Health Systems Urgent Care North
Urgent Care • Williamstown, MA
Ratings by platform
- Birdeye/Yelp aggregates for Berkshire Health Urgent Care (general): 4.0/5 stars (166 reviews)
- Facebook (Berkshire Health Systems): 52% recommend (41 reviews)
What patients say
Patients praise
- Efficient and quick care compared to emergency room visits
- Friendly, professional, and courteous staff and medical providers
- Convenient access to urgent care services and on-site testing/X-rays
Common complaints
- Issues with patient portal access and lack of support response
- Occasional complaints about specific administrative staff or perceived lack of responsiveness
- Instances of misdiagnosis or concerns regarding care quality from individual providers
In patients' words
"Thank you very much for the Quick, Professional, Caring treatment I received... Great staff, modern and well-maintained equipment, convenient, well managed."
— Birdeye User Review"Misdiagnosed my husband's ankle injury. Their office called to tell us it was actually fractured."
— Yelp User Review"Berkshire Patient Portal fails to respond, leaving me locked out of access to medical info that BMC sends me."
— PissedConsumer ReviewMore clinics in Williamstown
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