Sentara Family Medicine Physicians located in Williamsburg
Primary Care • Williamsburg, VA
Ratings by platform
- Birdeye (aggregated from Google/Foursquare): 4.2/5 (95)
- OpenGovNY: 3.4/5 (not explicitly listed)
- Birdeye (for Sentara Family & Internal Medicine Physicians): 2.6/5 (10)
What patients say
Patients praise
- caring and attentive providers
- minimal wait times for some patients
- thorough explanations and advice from medical staff
- kind and efficient desk staff mentioned in some experiences
Common complaints
- rudeness of front desk staff
- difficulty in scheduling appointments
- lack of responsiveness to urgent requests or referrals
- incomplete or inaccurate medical documentation/paperwork
In patients' words
"Love the practice but very rude front desk staff and after care answering service. Should hire people with personal skills"
— OpenGovNY review"I've had nothing but a pleasurable experience at Sentara. I've seen three different providers there and they've all been very caring and spectacular. I truly felt as if I was being listened to and they weren't trying to rush out the door. Waiting room time is minimal as well."
— OpenGovNY review"My Primary Care Physician sent a message to me via MyChart... indicating that he wanted to see me about some abnormal lab results. He indicated that his staff would contact me to set up an appointment. Haven't heard from his staff yet... Was told by the front desk that they were waiting on my doctor to say it was okay to schedule me to see him even though he requested that I have an appointment. What kind of Catch-22 is the ...read more"
— Birdeye review (Sentara Family & Internal Medicine Physicians)More clinics in Williamsburg
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