Riverside Gastroenterology Specialists - Williamsburg
Gastroenterology • Williamsburg, VA
Ratings by platform
- Birdeye: 2.1/5 stars (24 reviews)
What patients say
Patients praise
- Positive experiences with specific physicians, particularly Dr. Arezo
- Doctors described as thorough, kind, and professional
- Effective medical outcomes for some patients
Common complaints
- Difficulty reaching the office via phone/long hold times
- Issues with appointment scheduling and cancellations
- Concerns regarding billing, insurance coverage, and transparency of costs
- Poor customer service interactions
In patients' words
"I have had only good experiences at Riverside Gastroenterology. I have been there at least 4 times."
— Birdeye user review"I have been trying to be seen and have had appointment after appointment canceled... they have 0 communication skills and should not be in the health department."
— Birdeye user review"Spent 15 minutes in hold pattern when calling to schedule an appointment. Hung up, called back and spent another 10 minutes. Does anyone answer their phones."
— WebMD user review"Dr. Arezo is excellent. He has performed both endoscopies and colonoscopies for me and is very thorough, quick, and kind."
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