Nepa GYN - Axia Women's Health
Obstetrics and Gynecology • Wilkes-Barre, PA
Ratings by platform
- Vitals.com (for Dr. Jill Snyder): 4.4/5 stars (28 ratings)
- Healthgrades (for OB/GYN Associates): 1/5 stars (1 review)
What patients say
Patients praise
- Compassionate and friendly staff and providers
- Thorough and personalized medical care for many patients
- Positive long-term relationships with providers, with some patients citing decades of care
- Effective communication and active listening by specific medical providers
Common complaints
- Billing and insurance issues, including unexpected charges and difficulties with insurance coverage
- Administrative challenges, such as difficulties scheduling appointments, long wait times, and perceived rude front-desk staff
- Reports of poor bedside manner, feeling rushed, and concerns about dismissive medical care
- Serious allegations regarding medical malpractice and negligence at certain locations within the broader network
In patients' words
"The providers listened to me, really listened, and answered all of my questions and didn't make me feel rushed or embarrassed. They actually CARED!!"
— Patient testimonial on Axia Women's Health website"Lori is terrible at doing her job and dismisses patient's concerns despite trying to address multiple times... When pap smears come back abnormal she dismisses them and when blood work comes back abnormal she will lie to you about it."
— Healthgrades review for Dr. Lori Delgaudio"The office was filthy. I was in phoenixville location... When I asked about my previous exam’s results... she simple said very exasperated “I don’t have your file in front of me !”"
— LocalityBiz review regarding an Axia Women's Health locationMore clinics in Wilkes-Barre
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