Gastroenterology in Wilkes Barre, PA - ProviderMatch - Geisinger
Gastroenterology • Wilkes-Barre, PA
Ratings by platform
- Geisinger ProviderMatch (Abigale E. Walton, CRNP): 4.9/5 (55 ratings) (12 reviews)
- Healthgrades (Dr. Joseph Andrews): 4.5/5 (17 reviews)
- WebMD (Dr. Seth Kaufer): 4.5/5 (6 ratings)
- US News & World Report (Dr. John A. Boger): 5/5 (92 reviews)
- Birdeye (Geisinger Wyoming Valley Medical Center ER): 1.9/5 (238 reviews)
What patients say
Patients praise
- High level of clinical expertise and knowledge reported by many patients
- Providers often described as compassionate, caring, and thorough by satisfied patients
- Effective diagnosis and treatment of long-term gastrointestinal issues
- Clear explanations and professional conduct noted in several reviews
- Positive experiences with nursing staff and ease of scheduling for some individuals
Common complaints
- Long wait times in emergency and outpatient services
- Concerns regarding staff communication and professionalism
- Reports of rushed appointments and lack of thorough examinations in some cases
- Isolated complaints regarding handling of medical records and patient privacy
- Instances of perceived condescending or dismissive bedside manner
In patients' words
"Dr. Andrews made a not so enjoyable experience very easy and tolerable. The doctor is very kind and knowledgeable and puts you at ease."
— Healthgrades"She was so condescending and rude. I hope as she ages, she begins to have compassion."
— Healthgrades (Dr. Audrey Fonkam)"At one time I would have given them 5 stars. The hospital has taken a serious downward turn... A Lack of staff, hospitality and organization all make for a nightmare of a ER visit."
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