Otolaryngology in Wilkes Barre, PA - ProviderMatch - Geisinger
Ear, Nose and Throat • Wilkes-Barre, PA
Ratings by platform
- Geisinger ProviderMatch (Dr. Barbara Janice Kreel): 4.6/5 (89-91 ratings)
- Geisinger ProviderMatch (Dr. Joshua Patrick Senter): 4.6/5 (60 ratings)
- Geisinger Wyoming Valley Medical Center (CMS HCAHPS): 2/5 stars (1,785 patient surveys)
- Geisinger Wyoming Valley Medical Center Emergency Room (Birdeye): 1.9/5 stars (238 reviews)
What patients say
Patients praise
- Many patients praise the expertise and professionalism of individual ENT providers
- Providers often described as caring, compassionate, and attentive when they take time to listen
- Clear explanations of conditions and surgical procedures are frequently appreciated
Common complaints
- Patients sometimes report feeling rushed during appointments
- Occasional dissatisfaction with communication, diagnostic approach, and treatment decisions
- Geisinger Wyoming Valley Medical Center hospital-wide metrics indicate challenges with doctor/nurse communication, cleanliness, and noise levels compared to national averages
- Specific complaints regarding emergency room wait times and staff interactions
In patients' words
"Excellent care from physician and very professional and friendly."
— Geisinger Patient Review"She rushed thru the visit, & immedietly assumed I had tinnitus... Would NOT reccomend her."
— WebMD Patient Review"He's compassionate,caring and takes the time you need with him. We need more Dr's like him."
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