Psychiatry & Behavioral Sciences-Wichita
Psychiatry and Behavioral Sciences • Wichita, KS
Ratings by platform
- US News Health: 5/5 (based on 10 reviews on US News Health) (10)
- LocalityBiz: Mixed (includes both 5-star and 1-star reviews) (Multiple unspecified count)
What patients say
Patients praise
- Helpful and responsive staff, including reception and nursing teams
- Assistance with insurance approvals and medication discount programs
- Patients feeling cared for and that their individual stories mattered to certain providers
- General satisfaction with the care team's clinical support over several years
Common complaints
- Complaints regarding continuity of care after provider changes or retirement
- Reports of administrative issues such as failure to follow through on care plans or communication errors
- Patient perceptions of being judged or not being listened to by some providers
- Feelings of being trivialized or not taken seriously, particularly regarding mental health symptoms
In patients' words
"The residents, doctors, nurses, and the office staff are all so helpful and responsive. The doctors have helped me get approval from my insurance for medications that I needed."
— LocalityBiz patient review"We have used this clinic for years with no issues, until my son's provider retired. After that, they didn't follow through on the care plan, jerked him around with info, claimed they would mail things they didn't, and then wouldn't give him any option to schedule an appointment."
— LocalityBiz patient review"These last few years, Dr. Armstrong, Dr. Bogard and Dr. Costa, have always made me feel cared for & like my story mattered. It's very hard to find that in the medical field as a woman & it means so much to me."
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