Eye Doctors in Wichita (1851 N. Webb Rd) - Grene Vision Group
Ophthalmology/Optometry • Wichita, KS
Ratings by platform
- Birdeye: 4.5 out of 5 stars (21,819 reviews (aggregate))
- Facebook: 98% recommendation rate (3,184 reviews)
- Apple Maps/Yelp integration: 1.9 out of 5 stars (23 reviews)
What patients say
Patients praise
- highly rated overall across major platforms like Facebook and Birdeye (average ~4.5 stars)
- specific positive mentions of staff members (e.g., specific front desk staff)
Common complaints
- long wait times and scheduling issues
- billing discrepancies and insurance communication problems
- unprofessional or rude customer service/receptionist experiences
- perceived poor communication regarding prescription orders and glasses delays
- lack of empathy and professionalism, particularly regarding care for children or special needs patients
- complaints regarding facility atmosphere (e.g., odor)
In patients' words
"These people don’t know how to schedule!!!! Waited one hour and still didn’t get in. ... the place literally stinks when we walked in there was a foul smelling odor."
— Birdeye review"Don't go to Grene Vision at 1821 n Webb for glasses cause they don't listen and order the wrong glasses then wanna make you pay for their mistake to make it right after I wait almost 2 months just to..."
— Apple Maps reviewMore clinics in Wichita
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