Heartland Cardiology – Wichita Cardiology Practice
Cardiovascular Disease • Wichita, KS
Ratings by platform
- Birdeye: 4.2 out of 5 stars (52 reviews)
- Yelp: 3.5 out of 5 stars (20-27 reviews)
What patients say
Patients praise
- Many patients praise individual cardiologists for being thorough, caring, skilled, and compassionate
- Some patients report positive experiences with check-in/check-out staff and nurses
- Examples of effective, patient-centered care and successful medical outcomes
Common complaints
- Administrative and scheduling issues, including appointment confusion and difficulties with billing and communication
- Long wait times and experiences of feeling like just a number rather than a person
- Occasional reports of disorganized office processes, such as wrong patient charts or incorrect office locations for appointments
- Non-responsiveness to formal complaints, as noted by the Better Business Bureau
In patients' words
"I was very worried about going to a heart doctor, but Dr Shaseen was wonderful. He made me feel like I was his only patient and I was at ease from the first moment we met."
— Patient review on Yelp/MapQuest"Have to drive across town several times for paperwork, they tell us we cant have our information, we leave, get home, they tell us we can get it. Then drive across town again to sit for an hour for a paper they knew for 6 f×;>#'@ hours we needed. And still forced us to wait. Again."
— Patient review on Birdeye"They act more like a fast food restaurant, you are a number not a person. Assembly medical office. They always need another expensive test to rule out something else."
— Patient review on YelpMore clinics in Wichita
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