Wichita Falls Urgent Care Clinic | CareNow
Urgent Care • Wichita Falls, TX
Ratings by platform
- Yelp: 2.7 out of 5 stars (across multiple locations) (7,489 total reviews (aggregate))
- Better Business Bureau (BBB): 1.03 out of 5 stars (Not specified (aggregate))
What patients say
Patients praise
- Convenient locations and online web check-in system when working correctly
- Some instances of friendly, thorough medical staff and doctors
- Clean facilities with modern technology in select locations
Common complaints
- Billing and payment issues, including unauthorized charges and copay disputes
- Rude or unprofessional office and administrative staff
- Long wait times despite online check-in features
- Perceived incompetence or lack of thoroughness in medical care
- Issues with policies, such as sudden changes to rules or refusal of services
In patients' words
"Longest wait times ever! No consideration for the patients even with the online check in feature!"
— BBB Review"It seems like this is common practice for this care now location... I've now had to file another claim with my credit card regarding this unauthorized access."
— BBB ComplaintMore clinics in Wichita Falls
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