PIH Health Hematology/Oncology | Whittier,CA
Oncology • Whittier, CA
Ratings by platform
- Birdeye (aggregated): 1.5 out of 5 stars (8 reviews)
What patients say
Patients praise
- Some patients report positive interactions with specific providers and nursing staff who showed personal interest and care
- Availability of oncology nurse navigators and financial navigators to assist with complex care coordination
Common complaints
- Reports of rude or unhelpful front desk staff
- Complaints regarding poor scheduling and communication (e.g., appointment cancellations, difficulty reaching the office, failure to return calls)
- Concerns about the quality of care or lack of personalized attention in some instances
In patients' words
"The front desk receptionist is rude and loud... she was helping me then picked up the call while she put a finger up to me."
— Patient review, Birdeye/LocalityBiz"Nice office staff they have a Personal touch and showed interest in me as a person."
— Patient review, Birdeye/LocalityBiz"Worst experience ever!!... The office and nurses are no help, they don’t care about anyone! They never return phone calls, and never call to give us test results."
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