Oncology & Cancer Care in Whittier
Oncology • Whittier, CA
Ratings by platform
- Birdeye / Google for PIH Health Hematology & Oncology: 1.5/5 (8 reviews)
- Healthgrades for a specific provider (Dr. William Kurohara): 5/5 (1 review)
What patients say
Patients praise
- Some patients report positive interactions with specific doctors who are described as professional, empathetic, and informative
- Instances of friendly and attentive staff interaction in some reported experiences
- Individual providers, such as radiation oncologists, may have high independent ratings
Common complaints
- Significant concerns regarding administrative and front-office communication, including long wait times and unhelpful/rude staff
- Difficulty in scheduling appointments and reaching staff by phone
- Negative patient experiences involving perceived lack of care, poor communication during critical health crises, and frustrations with treatment coordination
In patients' words
"During her treatment consultation, three adults repeatedly questioned him about the treatment protocol... Under his lack of care, she was hospitalized for a week with severe issues."
— The Oncology Institute Whittier Patient Review"This office is horrible. Receptionist are not helpful and scheduling is horrible. I come in just for a B12 shot in back office but have to go through a lazy front office."
— PIH Health Hematology & Oncology Patient Review"Patients have praised the friendly and caring staff, with doctors like Dr. Kim and Dr. Oranus described as nice, kind, patient, empathetic, informative, and professional."
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