The Oncology Institute
Oncology • Whittier, CA
Ratings by platform
- Birdeye / Google for PIH Health Hematology & Oncology: 1.5/5 (8 reviews)
What patients say
Patients praise
- Some patients report positive interactions with specific doctors who are described as professional, empathetic, and informative
- Instances of friendly and attentive staff interaction in some reported experiences
- Individual providers, such as radiation oncologists, may have high independent ratings
Common complaints
- Significant concerns regarding administrative and front-office communication, including long wait times and unhelpful/rude staff
- Difficulty in scheduling appointments and reaching staff by phone
- Negative patient experiences involving perceived lack of care, poor communication during critical health crises, and frustrations with treatment coordination
In patients' words
"During her treatment consultation, three adults repeatedly questioned him about the treatment protocol... Under his lack of care, she was hospitalized for a week with severe issues."
— The Oncology Institute Whittier Patient Review"Patients have praised the friendly and caring staff, with doctors like Dr. Kim and Dr. Oranus described as nice, kind, patient, empathetic, informative, and professional."
— BestProsInTown Review Summary for The Oncology InstituteMore clinics in Whittier
Lisa Shing-e Lu Wang MD
Patients praise: highly knowledgeable and professional in medical practice · excellent, compassionate care in hematology and anemia management.
Kevin Kit, DMD
Patients praise: Friendly, kind, and professional staff · Dr. Kit is gentle, patient, knowledgeable, and listens to concerns.
Allergy & Clinical Immunology Medical Group
Patients praise: Short wait times · Professional staff.
PIH Health
Patients praise: Compassionate and professional bedside manner · Clear communication and thorough explanations.
Sara Soto MD | OB/Gyn | Whittier, CA
Patients praise: excellent bedside manner · thorough and knowledgeable care.
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