Primary Care Doctors Near Me in Whitefish Bay, WI - Ascension
Internal Medicine • Whitefish Bay, WI
Ratings by platform
- Ascension Official Site: 4.7/5 (402 reviews) for Dr. Mario Kapetsonis (402)
- Ascension Official Site: 5.0/5 (653 reviews) for Dr. Jeffrey R. Maehl (653)
- Ascension Official Site: 4.9/5 (352 reviews) for Dr. Michael P. Fetherston (352)
What patients say
Patients praise
- High satisfaction scores for individual physicians and practitioners
- Patients generally report positive experiences with the medical care itself
- Many individual providers hold high star ratings (often 4.5 to 5.0) from verified patients
Common complaints
- Difficulty reaching office staff via telephone
- Long wait times to speak with representatives or schedule appointments
- Billing errors and disputes regarding surprise charges or insurance coverage
- Lack of communication regarding provider changes or prescription renewals
- Frustration with administrative and front-desk processes
In patients' words
"I’ve never had a worse experience with a physicians office. My provider left and no one said a word to me... These people could not care less about you or your needs."
— LocalityBiz review of Ascension clinic"The billing discrepancy caused Dan and Helen Lococo over six months of emails, calls and sleepless nights... The couple said the struggle to speak with someone who could justify the extra charges became increasingly frustrating."
— Milwaukee Journal Sentinel investigative report"It is our goal to comprehensively assess patients and provide thorough, compassionate care. Patient feedback is important to us, and we review any concerns brought to our attention."
— Ascension statement in TMJ4 News reportMore clinics in Whitefish Bay
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