Aurora Internal Medicine - Franklin, WI - 53132 - Aurora BayCare
Internal Medicine • Whitefish Bay, WI
Ratings by platform
- Wheree: 8.8/10 (N/A (General site rating))
- MedicalRecords.com: 3.4/5 (92)
- FertilityIQ: 71% strongly recommend (31)
What patients say
Patients praise
- highly regarded, attentive physicians and staff members
- praise for compassionate, thorough care and active listening
- modern facility technology and helpful status updates for patients' families
- satisfaction with surgical care, maternity services, and laboratory services
- efficient, high-quality care once established as a patient
Common complaints
- challenging appointment scheduling and long wait times
- perceived lack of staff responsiveness or empathy from some providers
- inconsistent experiences with staff professionalism
- difficulties with clinic operations and communication during sensitive medical situations
- concerns regarding high costs and conflicting billing information in specialized departments
In patients' words
"Patients commend Dr. Basile’s punctuality and approachable manner, emphasizing his thoroughness in addressing medical concerns."
— Wheree"I recently stayed overnight after I had surgery... they made me feel comfortable and safe. The CNA's on duty were very kind and accommodating."
— MedicalRecords.com"Assembly line medical care. Patient is not listened to. The staff slop around and get their paychecks."
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