Chester Pediatrics
Pediatrics • White Plains, NY
Ratings by platform
- Birdeye (aggregated): 4.7/5 stars (286 reviews)
- Vitals.com (provider specific): Low, mixed ratings for specific providers mentioned in negative reviews (10+ reviews for specific doctors)
What patients say
Patients praise
- Strong praise for several individual doctors' medical knowledge, thoroughness, and communication skills
- Accessibility, including 24-hour doctor availability and ease of booking appointments
- Long-term patient loyalty and overall high satisfaction with medical care for children
- Welcoming and helpful staff in many instances
Common complaints
- Complaints about administrative/front desk staff friendliness and professionalism
- Issues with bedside manner of certain individual physicians, particularly concerning compassion and engagement with children
- Concerns regarding billing practices, specifically new patient fees
- Reports of doctors being dismissive or rushing appointments
In patients' words
"My children have been cared for by the team at Chester Pediatrics for 18 years... I would highly recommend this group!"
— Birdeye review"The front desk service was satisfactory enough but was turned off by Dr. Schwartz and the physician's assistant that engaged us. Both lacked bedside manner and didn't seem to know how to properly engage young children."
— LocalityBiz review"Couldn't care less for her patients. In and out as fast as possible - spends minimal time asking questions or examining. Extremely rude office staff."
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