Columbia Fertility Clinic Opens in White Plains
Fertility Clinic • White Plains, NY
Ratings by platform
- ColumbiaDoctors Patient Experience Rating: 4.8/5 (based on 35 ratings for a specific provider at this location) (35)
What patients say
Patients praise
- Friendly and warm staff at the White Plains location specifically noted by some patients
- High clinical competence and trust in medical providers
- Convenient location and efficient patient experience for many visits
- Access to top-tier academic fertility services and laboratory technology
Common complaints
- Billing transparency issues, including unexpected out-of-pocket costs and miscommunication regarding insurance coverage
- Inconsistent communication from some staff members and care coordinators
- Difficulty scheduling timely appointments with specialists for some patients
- Occasional reports of feeling that the process is impersonal or rushed
In patients' words
"The staff at the white plains location was so friendly and warm but I can’t say the same for the Manhattan location."
— FertilityIQ Patient Review"Patients love the convenience, the fact that they can zip in and zip out for their appointments, and that they know the office staff so well."
— Westchester Family Magazine (quoting Dr. Zev Williams)"A recurring point of critique is the lack of transparency related to billing practices. Patients have reported unexpected out-of-pocket expenses and variations in quoted costs."
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