ENT, Allergy & Audiology Care in White Plains, NY
ENT (Ear, Nose, and Throat) • White Plains, NY
Ratings by platform
- Birdeye: 4.4 out of 5 stars (204 reviews)
What patients say
Patients praise
- Many patients praise specific doctors for being thorough, knowledgeable, and caring
- Convenient location and facility cleanliness mentioned by some patients
- Efficient check-in process and use of online patient portals for booking
- Long-term patient satisfaction with the practice over many years
Common complaints
- Reports of rude or unprofessional front-desk and administrative staff
- Complaints regarding billing practices and unexpected charges
- Concerns about lack of compassion or limited time spent with patients by some doctors
- Difficulty scheduling urgent appointments or receiving return calls
In patients' words
"Dr. Mlot was personable and engaged from the moment he entered the exam room. He knew why I was there, had looked at my records and looked at me when he spoke."
— ENT and Allergy Associates Patient Testimonials"My advice is don’t go here in an emergency and don’t go here unless you like getting attitude from the staff that greets you upon entering the office."
— Unilocal review"BEWARE! Do not go to see any of these doctors or you will have their billing department sending you unexpected bills claiming the insurance didn't pay them then they will send you a bill for additional charges."
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