Endocrinology, Diabetes and Metabolism Providers
Endocrinology • White Plains, NY
Ratings by platform
- Healthgrades: 5.0/5 (2 reviews)
- Zocdoc: 4.89/5 (238 reviews)
- Vitals: 3.9/5 (5 reviews)
- WebMD: 4.0/5 (16 reviews)
- Healthgrades: 4.6/5 (78 reviews)
- U.S. News & World Report: 5/5 (Overall patient experience score based on Press Ganey methodology) (819 reviews (Dr. Lovig), 489 reviews (Dr. Shvets-Gabriel))
- Vitals: 3.0/5 (Not explicitly stated beyond average)
- Vitals: 3.4/5 (Not explicitly stated beyond average)
What patients say
Patients praise
- Physicians perceived as thorough, intelligent, and knowledgeable regarding complex conditions
- High satisfaction with empathetic and compassionate bedside manner, especially for diabetes management
- Efficiency in diagnostic procedures such as immediate lab draws during visits
- Clear communication and willingness to take time to explain conditions and treatment options
Common complaints
- Difficulty obtaining timely responses to phone calls and emails from office staff or the doctor
- Concerns regarding physician bedside manner, including reports of being perceived as rude, arrogant, or dismissive
- Instances where patients felt their symptoms or history were not thoroughly heard or considered
- Reports of inconsistent or unsatisfactory diagnosis and treatment planning
In patients' words
"His respect for his patients is unmatched. He takes a comprehensive history and provides options. His visits are not rushed, so his patients feel comfortable and respected."
— Healthgrades review for Dr. David Carruthers"Finally, an endocrinologist who listened to me. She was personal and down to earth. They were able to draw labs immediately. I felt heard and left with a plan in place."
— Zocdoc review for Dr. Lyudmila Shvets-Gabriel"She made an impression of a thorough (good!) and conservative (in good and bad sense) doctor, but very unyielding and arrogant. In my case she very quickly developed an opinion and stuck to it no matter what."
— Vitals review for Dr. Zorayda Pretto"Dr Matthew’s sounds great when you are in your appointment but does not respond to calls, emails. Doesn’t even go over your lab results. I had to call 4 times and got a nurse to explain. Stay away"
— Vitals review for Dr. Tony MathewsMore clinics in White Plains
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