Dermatology Services - Westchester, White Plains, NY
Dermatology • White Plains, NY
Ratings by platform
- West Derm Center Testimonials: 4.86/5 (81)
- Optum Dermatology (Birdeye): 4.9/5 (14)
- Dr. Victoria A. Perez (rater8): 4.9/5 (42)
- Dr. Kenneth B. Goldman (Birdeye): 4.6/5 (151)
What patients say
Patients praise
- Knowledgeable and skilled physicians
- Thorough examinations and clear explanations of diagnoses and treatments
- Kind, professional, and efficient bedside manner for many doctors
- High overall ratings for specific doctors (e.g., 4.9 for Dr. Perez, 4.6 for Dr. Goldman)
Common complaints
- Long wait times even with appointments
- Rude, unprofessional, or disinterested office staff
- Poor communication and appointment scheduling issues, including cancellations
- Specific complaints regarding bedside manner for certain providers, including perceived arrogance or condescension
In patients' words
"The one time I did actually get to see a doctor, I waited for over an hour, even though I had an appointment. ... I would recommend going ANYWHERE else, unless you have hours and hours in your day to spare."
— LocalityBiz review for West Derm Center"Dr. Goldman is a great Doctor. He is very professional, gives me a thorough examination and always asks if I have concerns about anything. Besides being a very good doctor he is an extremely nice and friendly guy and his staff is always very helpful."
— Healthgrades review for Dr. Kenneth Goldman"Dismissive and arrogant; treats underlings poorly. Any patient deserves better. ... I found him to be extremely off-putting, patronizing, and condescending."
— Vitals review for Dr. Marc E. GrossmanMore clinics in White Plains
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