
St. Vincent's Behavioral Health Center
Behavioral Health • White Plains, NY
Ratings by platform
- Rehab.com (St. Vincent's Hospital Westchester): 2.5/5 stars (143 reviews)
- Yelp (St. Vincent's Hospital Westchester): 2.0/5 stars (21 reviews)
What patients say
Patients praise
- Some instances of helpful and courteous staff interaction
- Acceptance of insurance coverage
- Knowledgeable medical staff in some experiences
Common complaints
- Reports of poor communication among staff, doctors, and patients
- Allegations of unprofessionalism, rudeness, and lack of compassion from staff
- Concerns regarding facility safety, maintenance, and organization
- Claims of over-medication or medication management issues without patient involvement
- Allegations of insurance-motivated treatment rather than patient-centered care
- Reports of long wait times and issues with appointment scheduling
In patients' words
"My mother stayed here for 3 months & never any communication among the doctors, nurses or staff... The facility is run down and archaic. It feels like a literal prison."
— Rehab.com review"Worst experience ever. Waited more than two hours to speak to the doctor... They claim they care they only care about your insurance."
— FindRecoveryCenter review"My brother goes here for treatment and their systems are NOT at all organized. The amount of times we have shown up with appointments to find out they were never put in the system..."
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