Wheeling Hospital
Orthopedic Surgery • Wheeling, WV
Ratings by platform
- Birdeye / Google Reviews: 4.1/5 stars (1,230 reviews) (1,230 reviews)
- Yelp: 1.5/5 stars (25 reviews) (25 reviews)
- Healthgrades: 60% recommend (HCAHPS survey-based) (Not explicitly stated (survey data))
- U.S. News & World Report: 85% willing to recommend (Not explicitly stated)
What patients say
Patients praise
- Professional, kind, and compassionate individual physicians
- Clear and understandable explanations from specific medical staff
- Efficient appointment scheduling with minimal wait times in office settings
Common complaints
- Long emergency room wait times
- Poor communication regarding care and treatment plans
- Unprofessional or rude staff interactions
- Concerns regarding understaffing and facility management
- Reports of feeling neglected or ignored by healthcare providers
In patients' words
"Dr. Abbott & all of his staff are wonderful! Very professional, courteous & easy to talk with about the concerns... Dr Abbott (and his PA's/etc) gets straight to the point... discussing your condition, concerns & treatment in terms you easily understand."
— Google Review (via Birdeye)"Worst ER ever. Rude front desk staff. There for over 5 hours. Never saw a Dr... NP dropped the ball. HIPAA violations out in the waiting room... Shame on the CEO and the ER Drs for terrible no empathy care."
— HospitalStats.org (Patient Experience Report)More clinics in Wheeling
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