Alcohol & Drug Rehabs in Wheeling, West Virginia - Addictions
Addiction Treatment Center • Wheeling, WV
Ratings by platform
- Birdeye (Harmony, A Member of Transformations Care Network): 4.1 out of 5 stars (136 reviews)
- Addiction Helpline America (Northwood Health Systems): 3.3 out of 5 stars (35 reviews)
- CMS (Peterson Rehabilitation and Healthcare): 2 out of 5 stars (N/A (CMS rating))
- CMS (Continuous Care Center Wheeling Hospital): 5 out of 5 stars (Overall CMS rating) (N/A)
What patients say
Patients praise
- Staff described as friendly, caring, and professional by some patients
- Success stories and reports of positive, life-changing treatment experiences
- Helpful support groups and aftercare planning mentioned
- Efficient detox processes and clean facilities reported
- Welcoming and supportive environment for therapy
Common complaints
- Reports of unprofessional and disorganized staff
- Complaints regarding lack of compassion or responsiveness from medical staff
- Concerns about clinic atmosphere, drama, and high staff turnover
- Difficulty reaching staff by phone or experiencing rude service
- Frustration with treatment plans or being discharged prematurely
In patients' words
"Very unprofessional, extremely disorganized. None of the staff is on the same page... The staff cliques off and act like it's a high school game, when this is people's lives on the line."
— Patient review for Wheeling Comprehensive Treatment Center"Love this place...everyone is friendly and very patient and helpful... I've been going there 3 years and it has saved my life... new day is a blessing!!!!!"
— Patient review for a Wheeling-area facility"Overall the detox process went smoothly here. The nurses were professional and supportive. My only complaint was the room temperature was a little warm."
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