Location Details - Hartford HealthCare Medical Group
Physical Therapy • Wethersfield, CT
Ratings by platform
- Official Hartford HealthCare website: Individual provider ratings generally high (4.7-4.9 range) (Not specified per provider)
- Yelp: 1.7 out of 5 stars (brand average) (159 reviews (brand level))
What patients say
Patients praise
- Specific individual providers are highly rated by patients (e.g., PA-C providers)
- Seen as a central and accessible resource for primary care in the local community
- Helpful for continuity of care when other local practices close
Common complaints
- Difficulty with phone communication and receiving return calls
- General dissatisfaction expressed in third-party public reviews
- Complaints regarding scheduling and bureaucracy
In patients' words
"Try Nicole Hettrich, PA at Hartford Healthcare on the Silas Deane. Super Great."
— Nextdoor"Have to call them 3 times for them to finally tell me I’m on the phone with the wrong department. Waste my damn time. Not to meantion each time I called the receptionist said we will give a call back each phone call and never did."
— BirdeyeMore clinics in Wethersfield
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