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Primary Care • Westminster, CO
Ratings by platform
- Trustpilot/Trustindex: 4.9/5 (Westminster Medical Group) (116 reviews)
- Aggregated web reviews: 4.1/5 (Westminster Memorial Hospital) (15 reviews)
- GP Patient Survey for Westminster Medical Centre: 66.38% (Overall good experience) (132 responses)
What patients say
Patients praise
- Professional and kind staff
- Effective clinical care and treatment results
- Good patient support and aftercare experiences
- Clean and welcoming environments
- High recommendation rates from some patient groups
Common complaints
- Difficulty accessing appointments by telephone and website
- Long wait times for appointments
- Communication and responsiveness concerns
- Issues with appointment scheduling systems
- Inconsistent patient satisfaction in national surveys
In patients' words
"Customers consistently praise the staff for their professionalism, warmth, and genuine care, making them feel comfortable and well-supported throughout their procedures."
— Trustpilot Review Summary"The staff are helpful and understanding. The Doctors are experienced and have good judgement. They work as a team... I couldn't ask for more as the support received has been life-changing."
— Patient feedback on Westminster inpatient services"People’s experience was significantly below average for ease of contacting the practice by telephone and via the website."
— CQC Inspection Assessment SummaryMore clinics in Westminster
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