Pinnacle Pediatrics and Internal Medicine|Best|Westminster|Colorado
Pediatrics • Westminster, CO
Ratings by platform
- Yelp: 4.0/5 stars (9 reviews)
- LocalityBiz: 1.0/5 stars (Not explicitly stated total count, multiple reviews provided)
What patients say
Patients praise
- Praise for specific, long-term staff members who are described as caring
- Some patients appreciate Dr. Pham’s thoroughness and empathy (among some reviews)
- Reports of safe and welcoming environments for certain pediatric patients
- Long-term relationships with providers valued by some families
Common complaints
- Reports of poor communication and inconsistent follow-ups
- Concerns regarding lack of empathy and patient-centered care
- Allegations of rude or dismissive interactions with certain staff members
- Frustration regarding changes in ownership and provider availability
- Specific complaints about special needs accommodations
In patients' words
"Since the change in ownership, rollout of a new portal and Dr. Pham’s departure, this pediatric office has SIGNIFICANTLY declined in quality. Communication is poor at best—messages go unanswered, follow-ups are inconsistent, and important information often feels overlooked or dismissed."
— LocalityBiz reviewer"We absolutely love Pinnacle Pediatrics and Internal Medicine. Dr. Pham rounded on our son in the hospital and we've been thrilled with the care ever since."
— Yelp reviewer"The staff here is amazing! We've been coming here for 4 years, My autistic son has been terrified of doctors most of his life, now he is 12 and he loves coming here."
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