Urgent Care and Express Care Clinics - Cleveland Clinic
Urgent Care • Westlake, OH
Ratings by platform
- Yelp: 3.7/5 (Yelp) (3 reviews)
- Yelp: 2.7/5 (Yelp) (46 reviews (general Cleveland Clinic urgent care categorization))
What patients say
Patients praise
- Fast and efficient service for some patients
- Friendly and kind medical staff during certain visits
- Convenience of being able to be seen on weekends or when primary care is unavailable
- Thorough medical examinations by some providers
Common complaints
- Long waiting times for patients without appointments
- Perceived understaffing leading to delays in care
- Issues with online scheduling systems (e.g., "reserve a spot" functionality)
- Concerns regarding billing practices and communication with insurance/VA benefits
- Inconsistent experiences with staff professionalism and bedside manner
In patients' words
"We waited in the lobby for an hr and 15 mins. If you don't have the staff then dont open the..."
— Yelp Review"Unbelievable!! No wait, beyond friendly and kind staff and Doctor covered every base...I could NOT RATE THEM ANY HIGHER OR I WOULD HAVE...Thank you, thank you, thank you.."
— Patient Review (Solv)More clinics in Westlake
Urgent Care in Westlake, OH | Walk in Clinic | Health Express
Patients praise: Fast wait times · Professional and knowledgeable staff.
Orthopedic Services at UH St. John Medical Center | Westlake, OH
Patients praise: Highly regarded orthopedic surgery services and skilled specialists · Recognized for excellence in hip replacement procedures (High Performing).
Grace + Beauty Medical Spa in Westlake
Patients praise: Friendly, welcoming, and professional staff · High-quality, natural-looking results for injections and facials.
Sports Medicine in Westlake, OH - ProviderMatch - Find a Provider
Patients praise: Providers described as knowledgeable and informative · Patients report feeling heard/respected and not rushed.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.