UH Physical Therapy Locations
Physical Therapy • Westlake, OH
Ratings by platform
- Birdeye (Aggregate of Google and Facebook): 3.6/5 (94 reviews)
What patients say
Patients praise
- friendly and caring clinical staff
- clean and safe facility environment
- high satisfaction with specific individual physicians seen at the health center
Common complaints
- reports of difficulties with building elevators including power loss
- complaints regarding medical appointment availability and long wait times for primary care providers at the same health center complex
- customer service concerns including unprofessional phone interactions
In patients' words
"I often go to this location to see my orthopedic doctor. My doctor is wonderful. The building on the other hand is not. Every time I have been to this location there are issues with the elevators. Once while in one it lost power! Stairs are not an option for me due to mobility issues."
— Loc8NearMe user review (April 2026)"The staff is very friendly. It makes for a pleasant experience."
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