Behavioral Health | Cleveland Clinic Children's
Pediatric Behavioral Health • Westlake, OH
Ratings by platform
- Cleveland Clinic Provider Profiles: 4.9/5 (provider specific) (15 (Dr. Benik); 12 (Dr. Lim) reviews identified for specific providers)
- Birdeye (Westlake Medical Campus - General): 3.5/5 (80 reviews)
What patients say
Patients praise
- High quality of pediatric medical care
- Physicians are described as thorough, kind, knowledgeable, and good listeners
- Effective communication and willingness to answer questions
- Strong personal connections between providers, patients, and families
Common complaints
- Difficulty reaching the office by phone
- Long wait times for appointments and services
- Occasional reports of unprofessional or rude staff interactions
- Concerns regarding organizational efficiency and facility accessibility (e.g., parking)
In patients' words
"Love Dr. Benik and his staff. Do not love that it is IMPOSSIBLE to call the office. That is not his fault."
— Cleveland Clinic Provider Review"Dr. Lim is amazing and takes great care of our daughter - She always takes the time to Answer all of our questions and never makes us feel rushed"
— Cleveland Clinic Provider Review"They do not care about their patients. ... It is very hard for me to get off of work. Yet they refuse to see my son for being a minute past the time they thought acceptable."
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