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Neurological Care at UH Westlake Health Center

NeurologyWestlake, OH

★★★★☆4.0/5136 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.6/5 (94 reviews)
  • WebMD Care: 5/5 (1 review (facility level))
  • University Hospitals official site: 4.8/5 (41 reviews (Dr. Kapadia profile))

What patients say

Patients praise

  • Highly skilled and knowledgeable neurologists and neurosurgeons
  • Compassionate care and active listening mentioned by patients
  • Effective diagnostic and therapeutic treatment outcomes
  • Clear explanation of medical conditions and procedures

Common complaints

  • Poor bedside manner reported by some patients
  • Concerns regarding diagnostic accuracy and treatment paths
  • Occasional frustrations with communication and follow-up care

In patients' words

"Can’t possibly describe how thankful we are for Dr. Duncan. She saved my dad’s life, and was so kind and helpful on one of the worst days of our lives. THANK YOU!"

WebMD Care Patient Review

"The poor bedside manner he has, mixed with just not caring about his patients makes me glad he is no longer a doctor in this area. Your brain is your most important gift, don't let him handle it."

WebMD Care Patient Review

"Dr. Kapadia is an absolute professional and amazing human. He cares about his patients. He always has been very productive with our appointments, messages on the chart, fast to get back to me and he listens to me and cares."

University Hospitals Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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