Family Medicine Associates | Primary Care in Westfield, MA
Primary Care • Westfield, MA
Ratings by platform
- Birdeye: 2.8/5 (79)
What patients say
Patients praise
- individual positive experiences with specific providers or physician assistants
Common complaints
- unprofessional and disinterested administrative staff
- poor communication regarding referrals, prescriptions, and administrative processes
- billing department issues and questionable charges
- long wait times and perceived lack of respect for patient time
In patients' words
"This clinic has been the worst experience I've ever had with a healthcare provider. I saw their RN over five weeks ago, and was assured that referrals would be sent out promptly. Since then, I've called multiple times, only to find that nothing has been done."
— Birdeye/Yelp review"Stay away from this place at all costs. The people that run the office hate their jobs and they don't hide it. The billing department is the worst of the worst that I have ever encountered."
— LocalityBiz review"My PA-c is great. I can talk to her about anything and she is so understanding. I love it here. Personally I had a great experience here."
— Family Medicine Associates website testimonialsMore clinics in Westfield
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