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CounselingWestfield, MA

★★★★☆3.8/53,430 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 3.8/5 stars (aggregated) (3,429 (aggregated for counseling specialists))
  • Yelp: 4.0/5 stars (1)

What patients say

Patients praise

  • Availability of diverse services including individual, couples, and family therapy.
  • Access to specialized trauma-informed, behavioral, and diagnostic services.
  • Presence of both in-person and telehealth options.

Common complaints

  • Potential concerns regarding unprofessional conduct, negligence, or billing disputes.
  • Need to differentiate between personality conflicts and actionable professional misconduct.

In patients' words

"You have a right to file a complaint with the Bureau of Health Professions Licensure if a health care professional or facility violates standards of professional conduct."

Mass.gov

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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