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Primary Care - Family & Internal Medicine

Primary Care (Family Medicine and Internal Medicine)Westerly, RI

★★★★☆4.4/58 reviews across 1 platforms

Ratings by platform

  • Vitals: 4.4 out of 5 stars (8 ratings with 3 written reviews)
  • U.S. News & World Report: Mixed sentiment reported (22 reviews)

What patients say

Patients praise

  • Providers described as thorough, knowledgeable, and intelligent
  • Appreciation for attentive listening and compassionate care
  • Efficient office processes and convenient access to services like lab work
  • Strong long-term patient-provider relationships

Common complaints

  • Reports of difficulty scheduling appointments and long wait times
  • Instances of perceived dismissiveness or lack of respect
  • Concerns regarding medical judgment and communication of test results
  • Occasional administrative or billing issues

In patients' words

"His competency, thoroughness, and caring approach are unequaled in our experience. He listens, he interacts, and at the same time, is direct and uncompromising with regard to the patient's responsibilities."

Vitals review for Dr. Russell Berscheid

"Melanie Bowdy was amazing. First time meeting her and can't say enough good things about Melanie. She was extremely thorough, I didn't feel rushed at all, and she really took the time to meet me and get to know me."

Healthgrades review for Melanie Bowdy, FNP

"mis diagnosis and neglect... I didn't feel respected... Difficult to schedule appointment... Appointment was rushed"

Healthgrades review for Dr. Russell Berscheid

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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