South County Health | Laboratory Services
Laboratory Services • Westerly, RI
Ratings by platform
- Birdeye (Laboratory Testing Westerly): 2.7 out of 5 stars (19 reviews)
- Birdeye (Express Care Westerly): 4.6 out of 5 stars (10 reviews)
- Apple Maps (Express Care): 3.4 out of 5 stars (10 reviews)
What patients say
Patients praise
- Friendly and welcoming staff in some departments
- Clean and comfortable facilities
- Convenient and efficient service reported by some patients
Common complaints
- Long wait times for tests and appointments
- Staffing shortages and loss of experienced clinicians
- Concerns regarding management's leadership and administrative decisions
- Reports of negative experiences with phlebotomy services and patient care in urgent/emergency settings
- Perceived lack of support and communication from staff
In patients' words
"Clean, comfortable, quick and efficient."
— Westerly Lab patient feedback"I went in for blood work and the phlebotomist who took my blood did a number on my arm. I'm a young fit guy with good veins, I've never has an issue before. My arm has been sore and bruised for 3 days."
— Patient review of Westerly phlebotomy services"South County health is the absolute worst. I’ve had a number of bad experiences. Incompetent and apathetic. The could screw up a cup of water."
— Community member comment regarding South County HealthMore clinics in Westerly
Laboratory Services - Westerly Hospital
Patients praise: professional and efficient staff in some departments · availability of walk-in blood draw services without appointments.
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