Northeast Medical Group Dermatology - Westerly
Dermatology • Westerly, RI
Ratings by platform
- Healthgrades: 3.5 out of 5 stars (25 reviews)
What patients say
Patients praise
- Some patients report receiving thoughtful and comprehensive dermatological care
- Positive feedback regarding medical expertise and outcomes from certain patients
Common complaints
- Concerns regarding administrative and staff communication, including issues with appointment scheduling and phone responsiveness
- Perceived lack of empathy or flexibility regarding prescription renewals and insurance coordination
- Reports of unprofessionalism or unsatisfactory bedside manner in specific patient experiences
In patients' words
"I have never done one of these reviews before but I was so disappointed with this dermatologist. In my short time as a patient with this office, the staff told me I didn’t return phone calls when I had, they frequently shut off phones well before the scheduled times, and they assign you your next appt time instead of asking what works best for you."
— Vitals"I've been a patient of Dr.Whelan's for almost a year and have had nothing but great care from her and her staff. Dr.Whelan has given me thoughtful and comprehensive advice about my concerns and I've been happy with the results. Highly recommend this practice."
— HealthgradesMore clinics in Westerly
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