Trusted Care & Healing | Westview Nursing Center
Skilled Nursing • West Warwick, RI
Ratings by platform
- EveryPlace (West View Nursing Home, INC — West Warwick, RI): 1/5 stars (low overall rating) (Not stated)
- NursingHomeReport.org: Overall rating: 1 out of 5 (Nov 21, 2024) (Not stated)
- CMS Care Compare (Medicare.gov): Staffing rating, health inspection, and overall ratings referenced (exact stars not shown in snippet) (Not stated)
- SeniorCare.com (West View Nursing & Rehabilitation Center): Medicare rating: 3 out of 5 stars (Not stated)
- OpenNPI (West View Nursing and Rehabilitation Center): Overall Rating: 4 (as displayed on the page) (Not stated)
- NursingHomeSite.com: CMS Overall Rating shown as 1/5 (Not stated)
- CareTransparency.org: Quality rating: 2 of 5 stars (concern: low quality) (Not stated)
- Caring.com (West View Nursing & Rehabilitation - West Warwick, RI): 7 reviews (rating not shown in snippet) (7 reviews)
What patients say
Patients praise
- Compassionate staff and ability to build trust quickly
- Strong praise for nursing staff/CNAs and reception/welcoming environment
- Rehabilitation outcomes and activities/program engagement (reported by reviewers)
- Therapists/activities teams and communication with families mentioned positively
- Some reports of clean/well-maintained environment
Common complaints
- Low CMS-style overall ratings and quality concerns/deficiencies reported by third parties
- Staffing challenges/understaffing leading to delayed response times and inconsistent care (especially off-hours/night shifts/weekends)
- Concerns about pressure ulcer prevention and other clinical/health deficiencies
- Complaint or survey deficiency history including medication management/nutrition safety themes
- Some reviewers report rude behavior and older/not-up-to-date facility condition
In patients' words
"“What I liked the best would be the staff there. The CNAs and the nurses are amazing. My mother really felt welcome, and she was able to trust the staff quickly.”"
— Caring.com – West View Nursing & Rehabilitation (West Warwick, RI)"“West View Nursing Home generally receives high praise for its compassionate nursing staff, dedicated activities team, and clean, well-maintained environment. However… a recurring concern involves staffing shortages, particularly during night shifts and weekends, which some reviewers feel leads to delayed response times and inconsistent care.”"
— EveryPlace – West View Nursing Home, INC (West Warwick, RI)"“This facility received a 1 out of 5 overall rating on November 21, 2024.”"
— NursingHomeReport.org – West View Nursing & Rehabilitation Center (415067)"“West View… There is a rude staff member who yells at others, and the facility seems severely understaffed.”"
— Seniors.fyi – West View Nursing and Rehabiliation Center (West Warwick, RI)More clinics in West Warwick
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