BHG West Plains Treatment Center - Behavioral Health Group
Behavioral Health • West Plains, MO
Ratings by platform
- Rehab.com: 4.55/5 (20 reviews)
- Top Sober House: 4.7/5 (3 reviews)
- Addiction Resource: 7.7/10
What patients say
Patients praise
- Effective outreach and support services, such as assistance with housing, employment, and resources
- Compassionate and non-judgmental interactions with certain staff members, particularly newer hires
- Quick admission process, including same-day appointments
- Helpful medical and counseling staff
Common complaints
- Reports of unprofessional behavior from reception staff, including perceived gossip about patients
- Concerns regarding staff attitudes and a perceived high school mentality among some employees
- Occasional reports of feeling judged or humiliated in the lobby area
In patients' words
"10/10 recommendation. The staff there is excellent and never makes me feel judged, always so welcoming. They also got me in on the same day that I called! Couldn’t ask for a better recovery team!"
— Rehab.com"Recently I walked in to the lobby and had to wait several minutes for the receptionist to greet me. She was having a conversation with a couple of coworkers... She seemed very annoyed to stop her conversation which was obviously gossip about another patient who goes there."
— Rehab.comMore clinics in West Plains
Behavioral Healthcare Clinic | Ozarks Healthcare | West Plains, MO
Patients praise: Staff described as compassionate and kind in some specialty areas · Accessible mental health services including crisis support and walk-in options.
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