Urology Clinic in Palm Beach County, FL
Urology • West Palm Beach, FL
Ratings by platform
- WebMD, Vitals: 4.5 out of 5 stars (24 ratings (WebMD), 7 reviews (Vitals))
- RateMDs: 2.1 out of 5 stars (11 reviews)
- WePrevent: 5.0 out of 5 stars (17+ reviews)
- Vitals: 4.0 out of 5 stars (15 reviews)
- Tebra: 4.9 out of 5 stars (1129 reviews (for practice))
- Vitals: 4.2 out of 5 stars (12 ratings, 3 reviews)
- WebMD: 4.0 out of 5 stars (34 ratings, 1 review)
- Healthgrades: 3.7 out of 5 stars (14 ratings, 4 reviews)
What patients say
Patients praise
- Many patients express high satisfaction with the clinical expertise and care provided by specific physicians
- Providers recognized for being attentive, taking time to explain conditions, and making patients feel comfortable
- Some offices noted for being highly responsive, accountable, and having kind staff
Common complaints
- Poor office management, including difficulty scheduling, long wait times, and issues with faxing medical orders to labs
- Reports of staff being rude, discourteous, or unprofessional
- Concerns regarding bedside manner, being perceived as cold or moody, and not taking patient concerns seriously
- Instances of poor communication or lack of follow-up after appointments or diagnostic tests
In patients' words
"This office’s unprofessional handling of the situation caused unnecessary stress and frustration for my family. I would not recommend their services to anyone seeking reliable and compassionate care."
— WebMD Review for Dr. Jeffrey Donohoe"Horrible Dr ,you explain your situation, give your blood work , which shows low testosterone and he proceeds to tell me it won’t kill me because it’s not diabetes , you can live with it."
— RateMDs Review for Dr. William H. Gans"I’ve never waited less than 30 minutes as he is always late. They always forget to send orders to the lab when they schedule appointments... They also don’t answer their phone promptly."
— WebMD Review for Dr. Daniel Hellerstein"Dr. Scheckowitz aside from being a great urologist he is a gentleman. It as Extremely comforting finding a doctor you have faith in with a wonderful bed side manner."
— Tebra Review for Advanced Urology of South FloridaMore clinics in West Palm Beach
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